Crossroad Solutions Coach (CSC) offers an accredited Level 2
Coach Education program designed for Deaf professionals
and those aspiring to become Deaf coaches.

This comprehensive curriculum comprises six sequential online
courses featuring live video conferencing and is fully approved by
the International Coach Federation (ICF).

The ICF is a globally recognized body committed to upholding
rigorous standards of quality and equity in coach certifcation.
The organization places particular emphasis on participant
experience and the provision of high-caliber coach services
worldwide.

The CSC Coach Education Program is the only ICF-certified
program in the world that has certified Deaf Educators and
Assessors fluent in American Sign Language (ASL).
All instruction are delivered in American Sign Language.

Program Overview
The annual program commences each January, with admitted
students forming Cohort 12 for the 2026 session. The curriculum
fosters transformational learning through a blend of theoretical
concepts, practical application and real-time coaching exercises.

Throughout the program, participants benefit from structured
feedback, immersive hands-on experiences and dynamic
engagement with instructors, peers, guest experts and alumni.

Upon meeting all requirements-including successful performance
evaluation and completing the education, students will get a
completion of participation certifcate.

After achieving a qualifying score on the ICF certifcation exam-
graduates are awarded the Professional Coach Certifcate (PCC)
conferred by the International Coach Federation.

Coaching Philosophy
This program is uniquely tailored to serve Deaf, hard-of-hearing
and Deaf-Blind individuals, providing training in a highly visual
learning environment.

The curriculum is structured around three foundational domains:

• Being: Embracing the essential qualities and mindset required
  to truly embody the role of a coach.

• Doing: Engaging in the core actions, strategies and practices
  that define elective coaching.

• Using; Applying the key tools and resources that support
  and enhance the coaching process.

Instruction is anchored in seven core elements derived from the
ICF Core Competencies:

• Mastery of ICF Core Competencies
• Enhanced coaching skillset
• Deepened adoption of a coaching mindset
• Integration of conceptual and experiential learning
• Proficiency in key coaching techniques
• Application to real-world scenarios
• Emphasis on highly visual, interactive practice

Program Goals
• Deliver a solid foundation in coaching knowledge and skills
  necessary to become an effective coach.
• Provide students with transformative experiences that foster
  both new and deeper levels of self-awareness and social
  awareness.
• Empower students to draw upon their personal and professional
  backgrounds to make meaningful contributions, skills and
  knowledge to the quality of life and workplace environments
  within Deaf and hard-of-hearing communities.

Model of Coaching
Rather than adhering to a single methodology, the program
exposes students to a variety of contemporary coaching
approaches. Through structured exercises, demonstrations and
research projects on topics such as leadership, spirituality or
wellness, students gain a broad perspective on coaching
practices. All education aligns with ICF core competencies,
preparing students to effectively coach individuals and groups.

Program Structure
This comprehensive training equips students to achieve
proficiency at the ICF Professional Certified Coach (PCC) level.

The program is structured around six sequential courses,
amounting to 125 hours of coach-specific education.

Students participate in demonstrations, engage in practical
exercises to collaboratively create coaching conversations and
complete ten hours of mentor coaching. Alongside classroom
learning, they are encouraged to pursue further research and
development activities to deepen their coaching expertise.

Instruction incorporates American Sign Language via a
dedicated online platform, utilizing Canvas, video conferencing
and interactive applications.

Each course features weekly face-to-face sessions of 2.5 to 3
hours over eight weeks and one weekend, promoting active
participation in assignments, discussion groups, peer support
and both pro bono and paid coaching experiences.

Required Courses
All six courses must be completed in sequence:

These course serves as an introduction to essential coaching
skills, ICF core competencies, ethical standards and the
foundational principles that underpin effective coaching
relationships.

Students will gain a deep understanding of what constitutes a
coaching partnership and how the coaching process unfolds.
Furthermore, the course prepares aspiring coaches by
equipping them with fundamental tools for working with
individuals and groups-skills that will be further developed
in later courses.

CSC 01 Coaching Fundamentals (24CEUs)
In this introductory coaching course, students explore the
foundational skills of coaching, along with the International
Coach Federation (ICF) core competencies, ethical guidelines
and standards. They will discover what defines effective coaching
relationships and how the coaching process unfolds.
Additionally, aspiring coaches will establish a solid base for
working with both individuals and groups—a base that will be
built upon in the courses that follow.

CSC 02 Coaching Presence with Intention (24 CEUs)
By cultivating mindfulness and acting with purpose in each
interaction, students will deepen their coaching relationships.
This approach encourages them to recognize and integrate
the interconnectedness of mind, language, emotion, and body,
fostering a holistic understanding of each individual within
their coaching practice.

CSC 03 Frameworks for Co-Creating the Coaching
Conversation (20 CEUs)
Students will explore and apply a range of coaching frameworks
and methods, putting these into practice.
The curriculum covers stages of adult development, highlighting
their significance within a coaching context.
Through structured exercises, demonstrations, and feedback,
students will gain firsthand experience in co-creating effective
coaching conversations.

CSC 04 Developing Coaching Mastery (20 CEUs)
Honing coaching expertise through advanced skill building,
effective relationship strategies and creation of a personalized
toolkit. Students will put these techniques into practice,
deepening coaching partnerships, generating meaningful and
impactful conversations, and facilitating clients through every
stage of their coaching journey.
Along the way, they will gather and tailor a set of best practices,
sharing valuable resources and insights with fellow peers.

CSC 05 Trends and Best Practices in the Coaching Field
(20 CEUs)
This course is thoughtfully structured to enable students to
deepen their expertise within a specialized area of coaching,
blending seminars, hands-on projects and engaging presentations.
With guidance and approval from the instructor, each student will
design and pursue a personalized course of study aligned with
their unique interests, making use of focused projects and
carefully selected readings. The class is run as an interactive
seminar, encouraging students to take an active role through
participation in exercises, leading group discussions and
delivering weekly presentations grounded in their research.
A final coaching performance video will be required for submission.

CSC 06 Integrating and Cultivating Lifelong Learning
(15 CEUs: Two to three days)
This course emphasizes reflecting on and integrating the
knowledge and insights gained, with particular attention to
each student's professional growth.
To earn the PCC-level completion of education, students are
required to demonstrate both a solid grasp and real-world
application of the ICF core coaching competencies and ethical
standards. This must be supported by specific, practical examples
drawn from their own coaching experiences.

Admission Requirements
Applicants must submit a current resume or CV and meet
program qualifications, including:

• An undergraduate degree (preferred experience in coaching,
  leadership, HR, counseling, organization development,
  deaf education or related fields).
• Completion of the application form.
  -Click here for Application-
• Submission of academic and professional history.
• Fluency in American Sign Language.
• A minimum of three to five years of professional experience in
  the field of deafness.
• Reliable internet access and webcam-equipped computer.
• Personal interview with Deborah S. Mayer, Coach Trainer.

Admission is contingent upon review; accepted applicants receive
a registration link and further instructions via email.

Tuition and Fees
Tuition
CSC 01   $1300
CSC 02   $1300
CSC 03   $1100
CSC 04   $1100
CSC 05   $1100
CSC 06   $900

Fees
$350   Nonrefundable administrative fee
$325   Pre-exam fee
$325   Exam fee

Total   $7800

Payments
Use check, Venmo (no fee), Zelle (no fee) or PayPal.
Tuition and fees may be subject to change.
Payments are through the course registration webpage.

Registration
Once your application is approved, you'll receive an acceptance
email containing a link to register for the program and courses.
This email will also include a Participant Enrollment Agreement
for you to review and sign.

Students register for each subsequent course according
to the schedule provided on the course registration webpage.
Additional details and guidance will be shared during
the first course.

Faculty
Deborah S. Mayer, MCC
Owner, Director, Instructor, ICF PCC Markers Assessor

Christine Ellis (PCC Pending) Cohort 4
Lead Instructor, Learning Circle Facilitator

Darlene Zangara, ACC (PCC Pending) Cohort 3
Learning Circle Facilitator

Dorothy M. Wilkins, PCC Cohort 1
ICF PCC Markers Assessor, Instructor

Arlyn Anderson, PCC
ICF PCC Markers Assessor

For detailed information, visit Crossroad Solutions Coach

About the Program Director
Deborah S. Mayer is an accomplished Master Certified Coach
(MCC) with the ICF and a certified rehabilitation counselor, known
for her strong academic background in Deaf Education, Deafness
Rehabilitation and Counseling. She has pursued professional
training in Coaching Leadership at Georgetown University,
the Adler School of Professional Coaching, Post Employment
Deafness Rehabilitation Administration (PET-D) at USCSD and
The School for The Work of Byron Katie. For more than 15 years,
Deborah has been an educator, coach and ICF PCC Markers
Assessor at Crossroad Solutions Coach, LLC. She is recognized
for her expertise in one-on-one and group coaching, leading
workshops and retreats, and developing programs that empower
and uplift Deaf and signing communities. In addition, Deborah has
contributed to the field by teaching coaching courses at
Gallaudet University.

About the Lead Instructor
Christine Ellis, MSW, LCSW (she/her), is a PCC candidate and
experienced facilitator who collaborates with individuals, teams
and organizations to cultivate clarity, foster growth and inspire
positive meaningful change. Her coaching style blends holistic
practices with a range of strategies, offering space for deep
reflection, purposeful action and lasting transformation.
Christine’s areas of expertise include leadership development,
spirituality and supporting clients through complex personal and
professional transitions.

CCE Note
The program is approved for 125 ICF Coach-Specific Training
Hours (Level 2).

Upcoming Course Dates
CSC 01 January 5 – February 27, 2026
CSC 02 March 2 – April 24, 2026
CSC 03 April 27 – June 19, 2026
CSC 04 August 10 – October 9, 2026
CSC 05 October 12 – December 11, 2026
(includes a one-week break for Thanksgiving)
CSC 06 Weekend scheduled for December 2026 or January 2027