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                     Now taking applications for 2024

                                Classes start the week of:
                                           (Dates to be provided.)      

                                       Registration Deadline
                                              Open until further notice. 

                               Admissions Requirements

Click here for Application

   ICF Level 2 Coaching Education
Deborah S. Mayer, M.A., MCC

Dorothy M. Wilkins, M.A., PCC
Crossroad Solutions Coach Education
For Deaf professionals and individuals who wish to be
Deaf coaches, Crossroad Solutions Coach offers a
coach training program of six online courses with live
video conferencing.

The program is recognized as an Accredited Coaching
Level 2 Education and approved by the
International Coach Federation (ICF).

ICF is a global organization that ensures quality and
equity in coach certification, importance of participant
experience and coach services in the ICF coach network.

All online classes are conducted in sign language.
The program starts in January or February annually.

Students accepted for the 2024-2025 program are 
members of Cohort 12.

This program creates transformational learning for
participants through a combination of concepts,
practices and real-time coaching practice.

Students receive feedback and hands-on learning
experiences that are consistent in the development
of coaching skills.

Throughout the program, students will interact with
the instructor, fellow students, guests and alumni.

Upon completion of the Education and passing the
eight core competencies certificate exam, a
Professional Coach Certificate (PCC) is awarded
through the International Coach Federation (ICF).

Coaching Philosophy

The Coach Training program is unique to serve
deaf and hard of hearing prospective professionals
to obtain training in coaching in a highly visual

The program will cover three basic domains that
the coaches embody daily.

1. Being What it means to “be” a coach.
2. Doing What coaches “do."
3. Using Tools that coaches “use.”

The focus of the program is seven fundamental
elements are essential in the training of outstanding
professional coaches.
(Adapted from ICF Core Competencies)

1. ICF Core Competencies.
2. Enhance use of coaching skills.
3. Deepen connection with the coaching mindset.
4. Conceptual and experiential learning modes.
5. Core coaching skills and techniques.
6. Explore real world applications.
7. Highly visual interactive with emphasis on
    practice and practical application.

Program Goals

1. To provide students with a solid foundation of
    coaching knowledge and skills required to
    become an effective coach.

2. To provide a symposium for students to experience
    new and deeper levels of self awareness and social
    awareness required to be an effective coach.

3. To enable students to use their life experiences,
    skills and knowledge to improve the quality of life
    and the workplace for deaf and hard of hearing.

Model of Coaching

The coaching training program will not have one
specific coaching method. Students will be introduced
to and experience a variety of coaching approaches
that are available in the coaching world.

Through structured exercises, demonstrations and
feedback, the student will experience what it takes
to co-create coaching conversations. In addition,
the students will be required to research selected
topics of coaching such as leadership, spirituality
or wellness.

The training will follow the ICF core competencies and
students will learn how to work effectively as coaches
with individuals and groups.

Program Process

This rigorous coaching training program prepares
students for the ICF Professional Certified Coach
(PCC) level of proficiency.

The program includes six required sequential courses
for a total of 154 hours, which are 144 hours of coach-
specific training with hands-on live coaching
interactions, and ten hours of mentor coaching.
There will be outside classroom learning activities.

The online program will be conducted in sign language
through online videoconferencing and will follow the ICF
core competencies guidelines.

The six courses are in sequence, building on acquired
skills developed in the previous courses.

Students receive 24 coach specific training hours for
each course for a total of 144 hours.

In order to complete the program, the student must
clearly demonstrate their knowledge and application
of the Coaching competencies identified by the ICF
by giving examples from their work with their coachees.

Upon successful completion of the coach training program,
the student applies to ICF for certification, submits all required
documents and takes a certification exam.

The PCC designation can only be confirmed by ICF
when all the requirements are met to their satisfaction.

Once certified, it is the student’s responsibility
to keep the certificate current.

Program Format

The courses will be provided virtually online with
the Canvas, video chat room and videoconferencing
software as well as interactive apps.

Each course will be face-to-face learning for 2.5 hours
per week for ten weeks.

Students need to complete the assignments, participate
in the learning circle discussion groups and interactive
hands-on coaching practices, peer support group and
complete pro bono/paid coaching hours within the six courses.

The Learning Circle will be included in each week in
each course. The students will learn real issues, active
study and hands-on core competencies observations
and action planning.

The course will have 3 to 12 students per class.

Required Program Courses

All six courses are to be taken in sequence.

CSC 01 Coaching Fundamentals
In this first coaching course, students will be introduced to the fundamentals of coaching skills, International Coach Federation (ICF) core competencies and ethics guidelines and standards.
Students will learn the essence of coaching relationships and the coaching process. In addition, aspiring coaches will learn the groundwork with individuals and groups that will be expanded upon in subsequent courses.
There will be interactive hands-on small group instruction and supervised practice in coaching skills, taught in alignment with the ICF Core Competencies and Code of Ethics.

CSC 02 Coaching Presence with Intention
This second course focuses on how students can mindfully navigate the coaching conversation.
Students will deepen their coaching relationship with their presence and intention using the whole persons' interconnectness of mind, language, emotion and body in their coaching practice.
There will be interactive hands-on small group instruction and supervised practice in coaching skills, taught in alignment with  the ICF Core Competencies and Code of Ethics.

CSC 03 Frameworks for Co-Creating
              the Coaching Conversation

This third course is an exploration of the frameworks, methods  of coaching and practice applying these while coaching.
Students will learn the stages of adult development with an emphasis on their relevance for coaching.
Students will experience a variety of coaching approaches.
Through structured exercises, demonstrations and feedback,
the student will experience what it takes to co-create coaching conversations.
There will be 20 hours of small group instruction and supervised practice in coaching skills, taught in alignment with the ICF Core Competencies and Code of Ethics.

CSC 04 Developing Coaching Mastery
In this fourth course, students will have opportunities to hone coaching skills and increase coaching mastery through being a coach, coachee and observer.
They will practice using the tools that result in building strong relationships, conducting effective coaching conversations and successfully completing the coaching process.
Students will collect and customize a comprehensive toolkit of best practices and exchange resources with one another.
They will create action plans for implementing course learning and their continued development.
There will be 24 hours of small group instruction and supervised practice in coaching skills, taught in alignment with the ICF Core Competencies and Code of Ethics.

CSC 05 Trends and Best Practices in the Coaching Field
This fifth application-oriented course is designed to supplement student’s fundamental knowledge and skills.
It provides an opportunity to explore and deepen their knowledge of a coaching specialty of their choosing for example (e.g. give life coaching, leadership coaching, family coaching, spiritual coaching).
With approval of the instructor, the individual student designs and implements a course of study in their coaching specialty using projects, and/or readings.
The class will be run as a seminar, with students responsible for participating in exercises, leading group discussions and providing research case presentations each week.

CSC 06 Integrating and Cultivating Lifelong Learning
4 Days to 6 Days: Webinar
This sixth course will provide an opportunity for students to reflect on and integrate their coaching experiences, and the insights and skills learned in preceding courses. They will identify and integrate the frameworks, practices, applications and resources that best fit their individual area of professional expertise.  

(Minimum of 144 hours of Coaching-Specific
Documented Hours to obtain a Coaching
Coaching Certificate through ICF.

24 hours for 10 weeks per course for six courses.
Includes 10 coaching mentoring hours during the program.
30 hours of Pro Bono/Paid Coaching Hours are required outside
the classroom by assignment.

Policies on Admission to the Program

The instructor will review each student's current
resume or CV and screen for their qualifications
prior to the admission of the program.

The students are expected to fulfill the program
expectations, demonstrate coaching competencies
completing the assignments and financial obligations.

The application fee is nonrefundable.

Tuition and fees are processed by Crossroad Solutions
Coach Training Center. Students may pay their tuition and fees online or via mail prior to each course.

Refunds are not given for withdrawal from courses after
the first week.

Program Costs
NOTE: For Cohort 11 only.

Course Tuition: $6900.00 for six courses 

Pre-Exam Fee: $320.00

Exam Fee:        $320.00

Program Fee:    $300.00
Application Fee)

Total Program Cost:  $7840.00

Payment must be paid prior to starting each course.

Monthly payments are negotiable.

Tuition can be paid in full or monthly with check
at no charge.

There may be additional fees and other costs during
the program. You will be informed ahead of time.

Tuition, fees and other costs are subject to changes
anytime by Crossroad Solutions Coach Training Center.

Program Eligibility Requirements

To enter the program, the applicant must have:

1. At least an undergraduate degree.
    Training and/or professional experience is
    preferred in the areas of coaching, leadership,
    human resources, organization development,
    counseling, deaf education, rehabilitation,
    deaf community or related fields.

2. Complete application form. Click here for Application

3. Submit current resume or curriculum vitae (CV).
    Include a summary of academic and professional
    history and achievements.

4. Fluency in American Sign Language.

5. Computer with reliable internet connection
    and webcam.

6. Personal interview with Deborah S. Mayer,
    Coach Trainer


Upon application approval, the applicant will receive
an e-mail of acceptance with a link to the page for
registration for the program and first course.
Also in the acceptance e-mail will be a Participant
Enrollment Agreement.

Current students will register for each course
as scheduled in the course registration page.
Information will be provided in the first course.

CSC Coach Education Center Faculty

Deborah S. Mayer, Master Certified Coach (MCC)
ICF PCC Markers Assessor
Owner and Director, Crossroad Solutions Coach, LCC
Director, CSC Coach Education Center

Oversees the CSC Coach Education Center,
Learning Circle Facilitators and
ICF PCC Markers Assessors.

Dorothy M. Wilkins, Professional Certified Coach (PCC)
Learning Circle Facilitator
ICF PCC Markers Assessor

Arlyn Anderson, Professional Certified Coach (PCC)
ICF PCC Markers Assessor

Barbara Luther, Master Certified Coach (MCC)
ICF PCC Markers Assessor

About Deborah S. Mayer
Deborah is a Master Certified Coach (MCC) as
recognized by the International Coach Federation (ICF)
and is trained in ICF PCC Markers Assessment.

Deborah is a certified rehabilitation counselor (CRC)
and has a Bachelor of Arts in Deaf Education and a
Masters of Arts in Deafness Rehabilitation and Counseling.

Deborah got her coaching training from Georgetown
University’s Leadership Coaching Certificate program,
Adler School of Professional Coaching and The School
of The Work through Byron Katie.

Deborah coaches one-to-one and leads interactive
workshops, conferences and retreats on life and
leadership development for Deaf and signing communities.

Deborah designs highly interactive coaching and
partnership programs that maximize potential and
empower individuals to achieve the greatness in them.

Deborah teaches the professional coach training
online program through her company, Crossroad
Solutions Coach, LLC and has taught at Gallaudet

CCE Note: The Coaching Training Program through
Crossroad Solutions Coach, LLC is approved for
144 ICF Coach-Specific Training Hours as an
accredited coach training program (ACTP).
These hours are also pre-approved as CCEUs
for the purpose of renewing a credential.